Goodrich performance is supported by our worldwide team of experienced, skilled professionals. Our Customer support engineers located in Troy, Ohio respond to customer needs with speed, accuracy and effective solutions. We have a team of the most dedicated people in the industry, working together to deliver the expertise and knowledge our customers deserve.
Our Field Service Engineers strategically located around the world work closely with our customers to identify situations that may indicate the need for design changes and present recommendations to the appropriate Engineering Team for resolution. Field experience along with our Failure Reporting and Corrective Action System (FRACAS) database has enabled us to ensure our customers continued satisfaction.
To guarantee that our customers are fully supported and achieving maximum operational usage, on-site maintenance training at our customer’s facility is available. Our training is tailored to deliver a learning experience specific to our customer’s needs. For more information about this service, please contact us.