World-class customer service means the least disruption for our customer’s business. Goodrich provides full life-cycle support, providing proactive management of in-service performance and answering inquiries quickly and effectively.
Technical and Logistical Support Team for Regional Markets
To ensure the highest level of support and service, each region is assigned a specific customer relationship manager (CRM), providing a single point of contact for every customer.
Engine Control Systems is a global organization with technical representatives based in the following locations:
Birmingham – UK/Europe
Dubai - Middle East
Singapore / Hong Kong / Sydney - Asia Pacific
Miami / Atlanta / Indianapolis - Americas
We also have specific product overhaul and technical assistance agreements with numerous companies located throughout North America, Europe, Africa and the Pacific Rim. Agreements have been established with more than 20 field repair stations and distributors around the world to provide field support within close proximity to the operators.